Washington National Insurance Company
Washington National Insurance Company11825 N. Pennsylvania St, Carmel, IN 46032
Toll Free: (800)525-7662
Year Founded: 1911
Since 1911, Washington National has helped Americans protect themselves and their families from the financial hardship that often comes with critical illness, accidents or loss of life.Parent Company: CNO Financial Group (Stock Symbol: CNO)
Reviews and Ratings for Washington National Insurance CompanyThis company has an overall rating of: 2.57 (2.57 out of 10)
As long as you are making payments to them they are helpful. But just try and surrender a policy and they delay, delay, delay. I would not recommend this company to anyone.
Several years ago my family purchased the accident plan. 6 months later my brother died in an accident the policy paid out very fast and check was delivered by the agent. This agent has many good referals from friends and neighbors on claims payments. It all comes down to the agent no0t the company. you want an agent who is going to go to bat for you and help file claims it is much easier to get paid if the claim is filed correctly. I processed claims for 4 years most often if denied it was because the claim was not worded correctly. One denied it is harder to get the claim paid. I would recommend them to anyone
After reading the complaints about this company I can see why they said it will take 15 business days for them to sent me a check. I fax every thing to them you would think they could write the check when they had all the paper work.No she said 15 business days. Most places say 8 days. Now I can see why people are up set with the company. Told them why I needed this sooner didn't care what I had to say.
Here is it March and we still have not received payment for January and February. I submitted all paperwork they asked for, again, and they tell me they have not received it. I called again on 3/2/15 and was told our checks would be in the mail this week. I called again 3/5/15 and Brad told me he could not help me and would have to transfer me to someone who handles my husbands policy. Well surprise, surprise, no one was available. I left a voice mail for Kathy and guess what. She did not get back to me. We have had nothing, but problems with this company including breach of confidentiality. For some reason they had my brother in laws name on correspondence instead of my husbands and where they got the Dr's name is completely beyond me. I told them I did not know who this Dr. was and they insisted I gave them the information. Forms I mailed to them on 2/14/15 still were not received or processed on 2/23/15. They were mailed from Minnesota and only going to Michigan. I told Kathy I was going to find the appropriate agency to report this company to. They have made numerous errors in processing my husbands claim and in handling the claim. Now every time I try to call I am disconnected.
I am writing this review on behalf of my father who is now 90 years old. My father took out a Long Term Care (LTC) policy when he was 75. I wish my father would have confided in my knowledge of insurance company's. I would have advised him to stay clear of this company as well as any insurance company. My father now is now in a nursing home and is in need of collecting his monthly benefits that this company promised him. I started the paperwork in November of 2013. This company continued to keep requesting additional paperwork thru May 2014 only to be denied. To this date I continue to be engulfed with unnecessary paperwork. All insurance companies do not get to be worth hundreds of millions of dollars or even worth billions by paying out claims. All of their policies are designed for the company and their investors. They make the policy appear to be towards your benefit until you file a claim. Their policies are designed to DELAY & DENY. They now that your money is in their bank collecting interest for them while they drag you out for months. In most cases you will need to get Finra or your state insurance commission or even a lawyer involved. This company is very extremely frustrating to work with. Also you need to understand some simple math that is involved when you purchase whole life, cancer, and LTC policies. Approximately 20% of your premium will go towards the companies overhead. If your company is on the stock market approximately another 8 to 10% will go to investors thru out the year. On top of all that, every payment you make a little commission goes back to the salesman that sold you the policy. Now if this company doesn't give back to the investors a return of at least 8% than the investors will sell their stock and buy into companies that will give them a return they want. At least 30% of your payment doesn't even go towards your policy. If you are disciplined enough to make those monthly payments and or quarterly payment, you will thousands ahead by time you need the money if you put your money into a savings account and hire a financial advisor to handle and or invest your savings. Financial advisors only charge anywhere from 1 to 5 % to handle/invest your money.
Stay away from all insurance companies selling you life, cancer, and long term care insurance. These folks are quick at taking your money and will drag you thru hell and back before you get any of YOUR money back.
It seems like on here I only see negative reviews and no positive reviews because the only people who write reviews are the ones who are unhappy with the company. I have been with the company for a while, back when they were Conseco, and I have to say I am very pleased. My mother went through breast cancer and without this company I couldn't imagine the financial hardship we would have went through. They paid everything the said and upon asking their agent for help on submitting claims they came out and helped with the claims process. I believe most people who have difficulties didn't ask their agent or another to help in that process. Very pleasant people to work with and I will promote this company to everyone. Just dont be afraid to ask for help! :)
had a heart attack October 9,2014- they did ask for many documents but I kept getting everything they asked for. Received a large check November 28,2014. My policy is void now but I received enough to help with all expenses
I only give them a 1 because there's no 0 on the table. My dad passed away 2 months ago and this company is trying every trick in the book to avoid paying the claim. My next step is to speak to an attorney.
They continually find excuses for not paying claims. You never can send enough info to them. Once you have submitted the things they ask for here comes another set of requests. They will pay express pay once you are diagnosed with cancer but are unwilling to process claims for radiation, chemo, hospital stays, etc. They seem to ignore State Insurance Commission Office requests just as they ignore policy holder. Agent that sold policy said it was his job to sell, not process claims.
Do NOT buy any product from these crooks!
Claim service was prompt. Even got my money back on the Return of premium benefit. Agents were very helpful and they have helped us in a time of need.
My sister in law passed and this company is refusing pay to because they say there is no proof that she had a heart attack and kidney failure when it states clearly on the death certificate that was cause of death. I would never do business with them.
After 25 years I did get a refund of my money that I paid for premiums. However, I asked today if I could have a copy of my original paperwork and policy as mine is long gone. I was told I had to pay $25 for a copy. After reading some of the nightmares that others have had with this company, I think I too will drop them.
This is a terrible company. I have had a policy for 30 years. They sent me a letter telling me they had miscalculated my premium adjustments over the years so I have three choices. Two of which are totally unacceptable. End result is they reduced the face amount of the life coverage by almost $30,000. They have been totally incompetent. Just hope they pay when I die. If not I hope my daughter sues them.
They really do not want to pay on a claim. There job is to look for any reason to deny, even when you give them what they ask. I do not recommend them at all.
The insurance agent released all my family's confidential information to her boyfriend. Told the company and they promoted this girl. Come to find out the agent is a stripper too!!!
Had Insurance for almost 21 years still won't give me my payoff have sent proof I have had this 20 years still no money don't buy this insurance.
Worst ins co out there. AVOID these clowns. My mom passed away, and they said since the policy was old they cant find any info on it, they said they are researching it each time we call. The call ctr is in India. Please avoid these crooks!
I recently had cancer. When I submitted a claim it was like I didn't know anything. The company told me I never had cancer and they wouldn't pay. I reported them to the State Board of Insurance and finally got paid. It was such a hassle that I dropped the policy. It shouldn't be this hard. I would avoid this company like the plaque. After 22 years of premiums on time every time I did not think I was treated fairly until I brought in a higher authority. It shouldn't be this way.
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I was told that I would get all my money back if I had to cancel, which I did, and didn't get a dime! Sales rep raved about the cash rider, and I haven't heard from her, either. I'm still getting premium due notices even though I cancelled them.
Washington National is the worst insurance company I have ever had to deal with. A simple disability claim turned into a 7 month argument with a company that made excuse after excuse. I was denied a claim for a total of 9 different reasons, not 1, 9. And all of the excuses I proved wrong with documentation from physicians. I wouldn't recommend them to anyone.
First, I did not know that the company changed. Second, I was advised that if I cancelled early that I would get back what I put in, which I found out is not true. The sales reps fabricate info because I would have never bought into the policy, so PLEASE avoid this company.
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Our data on Washington National Insurance Company was last reviewed, or updated, March 26, 2015
03/26/2015 08:02 AM : Added Washington National Youtube Channel
02/14/2013 09:11 AM
07/13/2012 11:46 AM : Updated company logo
07/13/2012 11:44 AM : Complete profile update. Parent, Facebook, Address, website
02/23/2012 08:07 PM : Updated year founded
06/29/2011 05:18 PM
02/21/2011 08:12 AM
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